職位描述
工作職責(zé) Responsibilities:
-人員管理Personnel/Staff Supervision
1. 根據(jù)公司的人事政策,面試以及錄用店鋪員工
Interview and hire store staff according to the company HR policy
2. 培訓(xùn)員工業(yè)務(wù)銷售技巧和管理能力,發(fā)展有潛力的專家級(jí)銷售顧問,高級(jí)銷售顧問和店鋪副經(jīng)理
Train employee business skills and management ability, and develop potential ESA, SSA, ASM
3. 對(duì)所有員工進(jìn)行及時(shí)的績(jī)效評(píng)估,并確保其公平性
Conduct and ensure fair and timely performance evaluation of all staff
4. 需要時(shí)向上級(jí)主管咨詢和溝通員工事宜
Consult and communicate staff issues to superior as needed
5. 告知并激勵(lì)員工達(dá)成店鋪銷售目標(biāo)并遵守公司政策
Inform and motivate staff to meet stores goals and ensure all employees comply with DJI policies
6. 管監(jiān)員工排班,出勤和休假安排
Responsible for staff scheduling, attendance and vacations
7. 認(rèn)可并鼓勵(lì)員工的成功和已達(dá)成的好業(yè)績(jī),創(chuàng)造一個(gè)和諧上進(jìn)的工作氣氛
Recognize and celebrate great success and great performance of employees. Create a harmonious for and positive working atmosphere
8. 對(duì)所有員工的個(gè)人信息保密,按要求保管員工檔案
Keep all store employee data confidential, maintain staff profile according to policy
9. 對(duì)公司所有信息和數(shù)據(jù)保密
Keep all company information and data confidential
10. 確保與相關(guān)團(tuán)隊(duì)進(jìn)行及時(shí)和有效的溝通
Ensure all the communication is properly and timely communicated with relevant team
-店鋪財(cái)務(wù)業(yè)績(jī)Store’s Financial Results
1. 達(dá)成店鋪銷售和利潤目標(biāo)并控制好成本
Achieve store’s sales plans and operating profits while maintaining expenses
2. 分析銷售趨勢(shì)并做出適當(dāng)?shù)姆磻?yīng)
Analyze sales trends and react appropriately
3. 充分意識(shí)到店鋪的總利潤并控制店鋪成本(維護(hù)費(fèi)、勞動(dòng)成本、損耗品)
Be aware of Stores total gross profits and control store cost (maintenance fee, labor, consumable goods )
4. 監(jiān)控、參與并執(zhí)行相關(guān)程序去減少商品短缺和損失
Monitor, participate and implement programs to reduce shortage/loss
5. 確保執(zhí)行DDS統(tǒng)來推動(dòng)達(dá)成店鋪銷售結(jié)果
Drive sales results in the store by ensuring DDS systems are followed and executed
-人員培訓(xùn)Training
1. 確保店鋪內(nèi)所有員工參加大疆培訓(xùn)計(jì)劃
Ensure that all level of employee attend the DJI training
2. 確保根據(jù)店鋪需要進(jìn)行相應(yīng)的產(chǎn)品知識(shí)培訓(xùn)
Ensure that product knowledge training scheduled in accordance to the business needs
3. 監(jiān)管培訓(xùn)的提供并在必要的情況下向培訓(xùn)部給予有效的反饋
Monitor the training delivery of field coach and give efficient feedback to training department if necessary
-店鋪陳列Store Presentation
1. 根據(jù)品牌標(biāo)準(zhǔn)管理、監(jiān)督和支持所有顧客服務(wù)政策
Monitor, embrace, and adhere to all client service policies according to brand standard
2. 根據(jù)品牌形象組織和檢查貨品的陳列和每季活動(dòng)主題
Set-up and review merchandising presentations and animation’s that adhere to and enhance the band image
3. 保持店鋪內(nèi)的清潔和組織管理標(biāo)準(zhǔn),包括”后臺(tái)”:倉庫、儲(chǔ)物柜等
Ensure standards of cleanliness and organization are maintained, including “back stage”: stock room, lockers etc., are maintained
-營運(yùn)管理Operations
1. 確保店鋪的營運(yùn)管理符合所有大疆的政策和營運(yùn)標(biāo)準(zhǔn),如:樣品管理、安全性
Ensure store operation compliance with all DJI policies and SOP, for example : Sampling, Safety and Security
2. 確保開關(guān)店流程完全遵循營運(yùn)標(biāo)準(zhǔn)
Ensure the operations of store opening and closing absolutely follow SOP standard
3. 培訓(xùn)及強(qiáng)化員工的現(xiàn)金管理制度和貨品短缺預(yù)防流程
Train staff and enforce DJI’s cash handling and shortage prevention procedures, if needed.
4. 對(duì)庫存進(jìn)行及時(shí)的管理并保證庫存數(shù)據(jù)的及時(shí)更新并與物流/區(qū)域經(jīng)理/總部溝通庫存事宜
Conduct inventories on a timely basis/maintain updated inventory records. And communicate inventory issues/concerns to logistics/ ADM /head office
5. 及時(shí)并準(zhǔn)確地完成所有店鋪營運(yùn)需要的文書工作
Complete all paperwork procedures that are necessary for the Store’s function promptly and accurately
6. 代表大疆與業(yè)主和當(dāng)?shù)卣畽C(jī)構(gòu)進(jìn)行順暢的溝通
Communicate smoothly with landlord and local authorities as DJI Representative
7. 支持并跟進(jìn)客戶關(guān)系管理項(xiàng)目并且按要求在店內(nèi)進(jìn)行營銷活動(dòng)
Support and follow up CRM programs and in-store marketing event as per requirement
職位要求 Qualifications
-知識(shí)以及技能的要求 Knowledge, skills required
? 優(yōu)秀的溝通、執(zhí)行跟蹤和分析能力
Excellent communication, follow up and analytical skills
? 對(duì)DJI和零售行業(yè)充滿激情
Be passionate about DJI and retailing
? 在面對(duì)危機(jī)時(shí)能根據(jù)具體情況獨(dú)立做出有效的決定和判斷
Ability to exercise independent discretion and judgment in managing a fast paced environment adapting to change with a sense of urgency
? 有電子行業(yè)或耐用消費(fèi)品相關(guān)經(jīng)驗(yàn)者優(yōu)先考慮
Electronic experience is a plus
? 有能力領(lǐng)導(dǎo),鼓舞,指導(dǎo)團(tuán)隊(duì)完成指標(biāo)
Be able to lead, motivate, coach, guide a team to achieve business goals
? 熟練操作Windows, Word, Excel 和Powerpoint
Proficient in Windows, Word, Excel, Powerpoint
? 具有5年以上零售、店鋪管理經(jīng)驗(yàn) (A類型店)
XXL Store,5+ years in retails/store line management
? 具有4-5年零售、服務(wù)行業(yè)管理經(jīng)驗(yàn)(B類型店)
XL Store ,4-5years in retails/service industry management
? 具有3-4年零售、服務(wù)行業(yè)管理經(jīng)驗(yàn) (C類型店)
L /M/S Store ,3-4years in retail/service industry management
? 英語良好者優(yōu)先考慮
Good command of English is preferred
企業(yè)介紹
DJI大疆創(chuàng)新科技有限公司以“the future of possible”為主旨理念,致力于成為全球飛行影像系統(tǒng)獨(dú)家先驅(qū),其產(chǎn)品線涵蓋高端無人機(jī)飛行控制系統(tǒng)及地面站控制系統(tǒng)、專業(yè)影視航拍飛行平臺(tái)、頂級(jí)商用云臺(tái)系統(tǒng)、高清遠(yuǎn)距離數(shù)字圖像傳輸系統(tǒng)、專業(yè)級(jí)無線遙控和成像終端以及最智能的模型飛行器產(chǎn)品, 全球首款可用于空中拍攝的一體化小型多旋翼飛行器和可大批量應(yīng)用于飛行玩具的高精控制模塊。
DJI大疆創(chuàng)新的主流產(chǎn)品線包括, Ace One 系列工業(yè)無人直升機(jī)飛行控制系統(tǒng)及地面站控制系統(tǒng),WooKong-M 系列多旋翼控制系統(tǒng)及地面站系統(tǒng),禪思系列高精工業(yè)云臺(tái),筋斗云系列多旋翼航拍飛行器,包含了高清數(shù)字圖傳的如來系列手持控制一體機(jī)。模型及玩具方向,有Phantom系列一體化多旋翼飛行器, WooKong-H遙控直升機(jī)控制器,Naza系列多旋翼控制器,風(fēng)火輪系列輕型多軸飛行器以及可大批量OEM的飛行控制模塊。
DJI大疆創(chuàng)新以技術(shù)和產(chǎn)品為核心,建立始終屹立于世界之巔的野心和夢(mèng)想,希望通過完美的產(chǎn)品帶給人類前所未有的飛行體驗(yàn)。在DJI的研發(fā)實(shí)驗(yàn)室里已經(jīng)儲(chǔ)備了未來2-3年的最新科技,并持續(xù)融入自己的創(chuàng)造力和想象力,使得這些超前的科技成果可以被應(yīng)用到解決各種實(shí)際工業(yè)和商業(yè)問題的產(chǎn)品中去。DJI堅(jiān)持創(chuàng)新和原創(chuàng)的理念,對(duì)產(chǎn)品的設(shè)計(jì)理念和技術(shù)使用要求極致,以強(qiáng)大的技術(shù)性能、縝密的研發(fā)規(guī)劃、激進(jìn)的推廣節(jié)奏打造產(chǎn)品和夢(mèng)想,以與生俱來的超群創(chuàng)新能量帶領(lǐng)產(chǎn)業(yè)進(jìn)行革命,穩(wěn)居全球行業(yè)頭把交椅。
同時(shí),DJI也極其注重文化的錘煉、塑造和輸出,推崇“尊重夢(mèng)想、追求純粹”的價(jià)值觀,力圖以夢(mèng)想為源動(dòng)力,開辟創(chuàng)新、拼搏、極致的創(chuàng)作凈土,吸引和影響更多的人。DJI一直相信只有通過不斷的輸出更好的產(chǎn)品和技術(shù)、以激進(jìn)文化和極致價(jià)值觀的強(qiáng)大感染力為輔承,才能最終最大程度服務(wù)于市場(chǎng)和客戶。
DJI愿意和世界范圍內(nèi)產(chǎn)業(yè)思路最超前最清晰的廠商及渠道進(jìn)行緊密合作,形成強(qiáng)大的DJI文化及商業(yè)模式圈,以創(chuàng)造并向人們推廣更多更完美的DJI技術(shù)和產(chǎn)品。