職位描述
1. The Consultant is responsible for answering enquiries by emails and phone, and provide course consultancy to potential customers.
2. Welcome walk-in customers, provide information on That’s Mandarin curriculum, and help with registration and course scheduling.
3. Handle clients’ complaints and feedback with high quality customer service.
4. Establish partnerships with foreign agencies, foreign companies, embassies, etc., to develop new markets.
5. Take customers’ suggestions and direct them to the relevant staff to constantly optimize workflow.
6. Implement the company’s rules and regulations, build good relationships with customers, improve customer satisfaction and maintain the positive image of the school.
Job Requirements:
1. Bachelor’s degree or above; English major graduates preferred.
2. CET level 6 and above; the ability to communicate in English fluently with English native speakers.
3.Have strong communication and interpersonal skills, with ability to form good relationships with colleagues and customers.
4. Must be articulate, with an ability to speak the standard Mandarin.
5. Able to think quickly and deal effectively with emergencies.
6. Must possess a good team spirit, be responsible, detail-oriented and able to follow directions.
7. Have previous experience in the education industry, telemarketing and student recruitment.
8. Study/work abroad experience preferred.
企業介紹
上海思道睿主要研發互聯網產品,使用我們自主研發的產品來支持我們的線下教育,提高效率。之后的發展我們會注重互聯網平臺的在線教育,運用技術力量來改變傳統的教育方式。
我們需要的員工現在不一定要有多牛的技術,但你一定要有很強的學習能力,跟得上技術的革新,優秀的道德品質。
在思道睿,所有員工都有著共同的價值觀,一流的工作環境,具有競爭力的薪資福利,融洽的同事關系,大家都是朝著一個目標而努力。我們真誠的尋找像您這樣有技術力量且看好我們行業的有志之士共同創業,來打造對外漢語界的No.1。