GSS Delivery Specialist for Mainframe
Responsibilities
?Take charge of project delivery for storage on Mainframe platform
?Take charge of daily operation for storage on Mainframe platform, work as owner to do trouble shooting, escalate case and trace problem solving progress
?Keep good communication with customer, dig out future requirement from customer, then work closely with sales team to win new business
?Perform other duties as required or directed by manager

Qualification
?Bachelor degree or above on Computer Science or related majors；Fluent in English, can communicate with global support team
?8+ years working experience in IT industry, 5+ years mainframe related experience; Be familiar with project delivery and residence service process
?Be familiar with ZOS, understand CICS and DB2; Good knowledge of Core-Banking system
?Be familiar with hi-end storage (Hitachi Vantara, IBM, EMC and so on), skilled in storage operation and Disaster Recovery
?Positive, open mind to cope with challenging situation. Good communication with internal (Sales/Pre-sales/Team Member) and external (customers and partners). Should be a team player.


職責(zé)
?負(fù)責(zé)與大機(jī)（Mainframe）相關(guān)的存儲(chǔ)項(xiàng)目實(shí)施工作
?負(fù)責(zé)與大機(jī)（Mainframe）相關(guān)的存儲(chǔ)日常運(yùn)維工作，并作為接口人，負(fù)責(zé)相關(guān)的問題處理，升級(jí)和追蹤
?通過與客戶日常良好溝通，了解客戶未來的技術(shù)需求，支持銷售和售前的業(yè)務(wù)活動(dòng)
?遵從Hitachi Vantara公司政策，承擔(dān)由經(jīng)理分配的其他工作

資格要求
?本科及以上學(xué)歷，專業(yè)為計(jì)算機(jī)或相關(guān)專業(yè), 英語能和國(guó)外支持團(tuán)隊(duì)溝通
?8年以上工作經(jīng)驗(yàn)，5年以上大機(jī)（Mainframe）相關(guān)工作經(jīng)歷, 熟悉項(xiàng)目實(shí)施和日常運(yùn)維流程
?熟悉大機(jī)（Mainframe）ZOS，了解CICS和DB2，熟悉銀行業(yè)客戶核心業(yè)務(wù)
?熟悉企業(yè)級(jí)存儲(chǔ)（Hitachi，EMC，IBM等），掌握存儲(chǔ)的常規(guī)操作和容災(zāi)技術(shù)
?積極樂觀，對(duì)于挑戰(zhàn)抱有開放心態(tài)，具有良好的內(nèi)外部溝通能力和團(tuán)隊(duì)合作精神

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