崗位職責：
?Proactively engage with all Nike China customer service function stakeholders to make sure the right and consistent understanding of business needs and knowledge
?Analyze and document business processes, study/research new process requests, and create processes flow diagrams
?Provide consulting services, communicate and coordinate with business user, gather, validate, and document business requirements of various customer service function, refine requirements and translation requirements into IT technical solutions
?Act as IT subject matter expert in multi projects of Nike China Customer service. Be in charge of the IT relevant tasks and work streams.
?Act as business system analyst, establish project to make consulted IT solution happen and support project in Think & Study/Research phase, which is under the guidance of Nike project methodology (P3 process).
?Understand and assist Nike China business on project related changes on process, people and tools. Provide sufficient training and support to drive any IT related transitions.
?Effectively communicate with both Nike China Supply China function team and GC Nike Tech. Work closely with Architecture team, project team, production support, be an efficient bridge to manage the right information and business understanding between business team and Tech Team
?Working with project team, monitor and manage the project delivery performance to make sure the high quality deliverable.

任職資格：
?Bachelor degree or above, major in computer science or relevant.
?＞5 years working experience in IT business analyst or system analyst role
?Understand fundamental IT application architecture
?Experienced with BI solution and platform
?Retail industry experience, customer service knowledge is a plus
?Solid written and oral communication skills in both Mandarin and English.
?Quick leaner, good interpersonal skill, multi-task capability.

NTT DATA集團始建于1967年，原是日本電信電話公社的數據通信部門。1988年從日本電信電話公社獨立出來，并于1995年在東京證券交易所上市。
NTT DATA（恩梯梯數據）集團是世界500強企業NTT集團旗下五大核心集團之一，是世界領先的IT服務供應商和全球創新合作伙伴，分支機構遍及42個國家和地區，目前集團員工人數已超8萬名。NTT DATA集團在日本金融業IT服務銷售額排名連年名列第一，在金融，公共，制造、流通等眾多領域積累了40年以上的豐富經驗和技術。我們注重長期合作，將全球資源與本地知識有效結合，為客戶提供卓越的專業IT服務。
NTT DATA自1998年開始，一直致力于為中國各領域頂級企業提供多方位的IT服務，在中國各地的投資企業有近二十家，擁有3,800名員工，NTT DATA（中國）作為中國業務的總部基地，除了在軟件外包領域有卓越的業績外，在中國本土的汽車、制造、流通、金融、醫療、零售等領域也呈現出了很好的發展態勢，今后也將繼續秉持“運用IT技術改變世界”和“不斷革新IT技術”的雙重意志，在IT服務領域，發揮核心變革者的作用，以全球化的視野和規模，在幫助客戶實現夢想的同時，成為
一個運用IT技術和全世界的伙伴一起合作的公司；
一個擁有為滿足客戶要求，贏得客戶“感謝”而辛勤工作的員工的公司；
一個處處充滿生機、蒸蒸日上的公司；