職位描述
Key Responsibilities:
1. Responsible for presales/business development: assessment of briefings and, if necessary, refinement based on your own suppositions, preparation of effort estimates, drafting of proposals.
2. Leads and Prospect generation at OEM and Retail level in the automotive and automotive finance.
3. Advising clients (all levels of business and their management levels) and team members in regards to automotive/FMCG strategy and CRM related topics
4. Following-up on outstanding technical questions with the Technical Project Manager
5. Identifies potential risks to the completion of projects, including resources, costs, and systems. Recommends appropriate solutions.
6. Being involved in the LDC, improving communication and external perception of MCON, strategy, vision, and other topics about industry, market, trends but also internal company-wide topics like culture, events, training, growth, knowing that “being good” is the enemy of “being great”.
7. Helping to successfully reach the vision of an international company, further innovation through partners, and extending our own products with e.g. an own digital department.
8. Builds and maintains relationships with customers primarily in technical team, and non-technical key-accounts
9. Writing proposals, presentations and creating quotations for new business leads and project opportunities
10. Manage customer satisfaction and customer quality requirements and issues
Requirements:
1. At least 3 year’s CRM related experience.
2. Automotive experiences, at OEM and/or Dealer is critical.
3. Highly customer oriented by providing excellent customer service and solution
4. Ability to liaise with senior management within both MCON and client companies in a professional manner.
5. Ability to create leads or use existing network.
6. Willingness to work in a matrix environment and value the importance of teamwork.
7. Willingness to work by objective with analytical approach.
8. Excellent interpersonal, verbal and written communication skills in Chinese and English.
企業介紹
我們是一家德國IT公司,總部在德國慕尼黑,在布拉格和北京上海有分公司。
公司主要給汽車行業的客戶提供整合IT和Marketing的解決方案,業務范圍包括CRM, BI, ERP, E-Commerce等。
目前公司在北京有一百多人,其中30%是外籍員工,來自十多個不同的國家。
工作語言是英文。
我們能為員工提供:
1. 20天年假+10天病假
2. 五險一金和商業醫療保險
3. 彈性工作制,你可以9點來,也可以10點到。
4. 每天免費的啤酒,每周五的輕松Party
5. XBOX 和 Guitar Hero 游戲機,中午或下班后隨便High.
7. 每年的出境旅游
更多信息,請上公司官網:www.crm-factory.eu