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顧客支持工程師

刷新時間:2023-11-29

安科銳亞洲有限公司

面議

海淀區 | 本科 | 1-3年

基本信息
工作地點:海淀區 所屬部門:customer suppor
職位類別:售后技術支持 招聘人數:1 人
匯報對象:Manager
職位描述

Responsibilities:
· Responsible for delivering the highest levels of customer service and customer satisf.
· Provide on-site service support and maintenance of Accuray’s products in the assigned territories.
· Provide on-call support to Accuray customers in China.
· Manage the technical service information flow between Accuray HQ and China.
· Closely interact and communicate with customers, sales teams and customer support team and coordinate field support functions
· Implement Preventive and Corrective Maintenance programs for China Region.
· Manage the technical service information flow between Accuray HQ and China.

Qualifications:
· A technical Bachelor’s degree (Bachelor of Science in Electronics & Engineering) or equivalent is required
· Minimum 2 years experience in Field Service, installation and troubleshooting complex electronic equipment or equivalent

Attributes:

· A positive attitude and highly motivated.
-Must be a self starter, able to work independently and take initiative.
-Capable to work and deal with high pressure situations
- A team p and contribute openly to colleagues.
·-Strong interpersonal and presentation skills.
-Be able to competently perform field service activities in assigned territories.
· Have strong troubleshooting skills.
· Able to lift 25Kg and work on ladders.
· Good oral and written communication skills in English and Mandarin




崗位要求:
學歷要求:本科 工作經驗:1-3年
年齡要求:不限 性別要求:不限
語言要求:英語 專業要求:不限
企業信息
公司性質:其它 公司規模:20-99人
所屬行業:醫療設備/器械
企業介紹

Accuray Incorporated (Nasdaq: ARAY), based in Sunnyvale, Calif., is the premier radiation oncology company. The company develops, manufactures and sells personalized, best-in-class treatment solutions that revolve around the patient. Accuray’s innovative technologies – the CyberKnife and TomoTherapy Systems – set the standard of care with the aim of helping patients live longer, better lives.
Accuray是一家放射腫瘤治療公司,致力于發展、生產及銷售引領醫護標
準的個人化、創新治療解決方案,旨在延長患者的壽命及提高他們的生
活質量。本公司的先進技術提供全方位的放射治療和放射手術治療。

我們的理念:
開創一個新的未來,讓癌癥患者不再遭受恐懼和痛苦。
我們的使命:
制定個人化、先進的治療解決方案,延長患者的壽命及提高他們的生活質量。
我們的治療方案的重要性:
患者–Accuray透過創新,延長癌癥患者的壽命及提高他們的生活質量,為他們帶來新的希望。
客戶–Accuray的先進治療解決方案提高了醫療機構的臨床治愈機會,幫助他們為每一位患者提供最好的治療。
投資者—Accuray提供專門用于影像導引放射手術和調強放射治療的獨特產品,這兩個市場分部正在快速增長。
員工——Accuray員工致力于從根本上改變癌癥治療方法的未來,延長患者的壽命并及提高他們的生活質量。